Privacy Policy

Last updated: October 2026

1. Overview

This privacy policy describes how Vifron GmbH ("ISPAR", "we", "us") collects, uses and shares personal data when you visit our online shop is-par.com, buy from us or contact us. The shop is operated on the Shopify platform.

2. Controller

Vifron GmbH
Helene-Thimig-Weg 9
1230 Vienna, Austria
Email: support@is-par.com

3. Data we collect

  • Contact details: name, delivery and billing address, email address, telephone number
  • Payment information: processed by our payment providers; we do not store full card details
  • Account and order data: orders, cart, customer account
  • Communication: messages you send us
  • Device and usage data: IP address, browser type, device, pages visited, cookies and similar technologies

4. Sources of data

Directly from you, automatically when you use the shop (e.g. via cookies), from service providers, and from partners and other third parties.

5. Purposes and legal bases

  • Performance of the contract: order processing, payment, shipping, customer service (Art. 6(1)(b) GDPR)
  • Legal obligations, e.g. tax and commercial record keeping (Art. 6(1)(c) GDPR)
  • Legitimate interests: security, fraud prevention, improving our offering (Art. 6(1)(f) GDPR)
  • Consent: marketing emails, non-essential cookies (Art. 6(1)(a) GDPR)

6. Sharing of data

We only share data where necessary: with Shopify and other service providers (hosting, payment, shipping, analytics, marketing), with authorities where legally required, in connection with business transactions, or on your instruction.

7. Shopify

Shopify hosts our shop and processes data on our behalf. Shopify may also use interaction data for its own purposes; Shopify's privacy policy applies to this.

8. International data transfers

Data may also be processed in countries outside the EEA. In such cases we ensure an adequate level of protection through suitable safeguards, e.g. standard contractual clauses.

9. Retention

We store data only for as long as necessary for the stated purposes, statutory retention obligations and the resolution of disputes.

10. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw consent at any time. You can unsubscribe from marketing emails at any time via the unsubscribe link. Please contact support@is-par.com.

11. Right to lodge a complaint

You can lodge a complaint with the data protection authority: Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.

12. Children

Our offering is not directed at children. We do not knowingly collect data from children.

13. Links to other websites

We are not responsible for the privacy practices of external websites.

14. Security

We take appropriate technical and organisational measures to protect your data. However, absolute security cannot be guaranteed.

15. Changes

We may update this policy; the current version can be found on our website.